There are already a large number of digital solutions that can reduce the workload for restaurateurs. This was demonstrated by Ole Grünert from HOSPITALITY.digital together with the Berlin restaurateur Ludwig Horn using the example of solutions from the online restaurant platform DISH. “This tool allows me to analyse exactly where there are still weak points in the company and take care of them. It makes my work more efficient,” Horn explained. Grünert said, “By 2020 we want to reach half a million restaurateurs in Europe and provide them with mostly free digital solutions. The new tools create headroom for the guests and the gastronomic experience.” Torsten Haasch, managing director of the IHK Neubrandenburg added: “Digitisation has the potential to make the hospitality industry more attractive, also to potential employees. Our task is to improve the conditions for the next generation, the digital natives, and to counteract the downward trend in trainee numbers.”
Another concern was the issue of infrastructure and above all the housing problem in Usedom and the region. In tourist areas such as Usedom, however, in many places apartments would only be rented to guests. Thus, the already tense situation surrounding the search for staff intensified. The speakers and around 40 guests were unanimous in their opinion that it was necessary to develop solutions in the interaction between the catering trade and associations that would benefit not only hotel chains but also smaller catering businesses.
With the “Gastronomic Island Talk”, METRO continues a series of political talks that was successfully launched at INTERNORGA in mid-March. The discourse platform in cooperation with DEHOGA brings together restaurateurs, politicians and associations to transparently discuss the challenges of small and medium-sized restaurateurs in the region at eye level. “Our aim is to be a strong partner to restaurateurs. We promote exchange in order to raise awareness among the various decision-makers about the needs and concerns of the hospitality industry and at the same time create mutual trust”, said Heiko Esser, Regional Manager NORD of METRO Germany.