When we talk to businesspeople, we often hear complaints about the government.
Both sides have biases and clichés in perceiving each other. As a result, businesses and officials often accuse each other – frequently even of non-existent flaws. The only way out of this is communication. Businesspeople have to understand officials and their logic because officials are engaged in solving tasks of a much more multicomponent character involving a larger number of interested parties, so that it is at least difficult to match a balance between them. The officials’ task is to prevent social explosions and excesses and to ensure a stable and peaceful life of society.
Comparing what makes you successful in politics, business, and education – what qualities matter?
In fact, it is rather the “fundamental” more than any narrow professional skills that will be playing an ever-increasing role. Today, it really doesn’t matter what kind of education a person received at the start of their career. For example, I graduated from an aviation institute, but my education is not very relevant for my current life.
Developing communication skills, the ability to manage the work of people with different competencies and of different ages, the ability to understand one’s own and other people’s emotions, to interpret them correctly without self-deception, to produce confidence, to set tasks in the right way, to motivate colleagues with both, positive and negative incentives – these things are of increasing importance to people who deal with any projects in any field and who work in large teams. Today, these are probably the most important competencies. Anyway, everybody who works in teams – be it politics, business, or non-governmental organisations – has to develop this set of competencies. These fields are similar in this respect.
In your opinion, what are the key problems in the relations between the state and businesses?
The state tries to reduce the number of risks that, in its opinion, create unforeseen situations for specific groups of the population and for the functioning of certain institutions. On the other hand, these actions also increase costs for businesses: for producing a product or a service, a business actually has to spend more effort, time, resources, and man-hours than it would facing less restrictions. This is well visible on the example of various state regulatory systems. With less regulation – and, accordingly, more trust – costs are lower and this enables a better product accessibility.
Given more restrictions even those established with best intentions, final product costs are higher, and no competition can reduce them, because these are objective expenses, and many of them are caused by some conscious or unconscious decision of the regulator. Therefore, when regulating something, requiring additional information, increasing transparency and creating additional protection levels, the state does good for the society, but the flip side of this coin is that everything becomes more expensive literally and therefore less accessible. Another episode from the serial “the road to hell is paved with good intentions”.